In case a meal is not delivered in this time frame or you are not available at home, please reach out to us at support@hypothalamus.inor +91 85 85 85 87 07. We will either assist you for expeditious delivery or stop/cancel the meal due to non-delivery of that particular day’s meal and extend your subscription to that extent.
Meals may not be delivered on certain public holidays or when our delivery partners are not working. Users will be informed in advance about the same though – via sms, phone call, registered email, registered WhatsApp number or notifications on the Platform itself.
Hypothalamus Users will be required to ‘subscribe’ to a package with the minimum subscription being for 5 days.
Once you have paid for a subscription, the 50% Refund policy applies within 2 days of the subscription, after which no refund policy will be applicable. Due to the nature of the services involved, no refund is provided under any circumstances.
